Frustration, Thy Name is Verizon!

VerizonToday I noticed something interesting:  I was on the Internet, which is at the moment the only route I have to the world outside my relatively immediate surroundings–which I should also add is at this point is almost as important as having a roof over my head–when my connection speeds began to move to a crawl.

And if that wasn’t bad enough, they soon virtually nonexistent.

I got on the phone with Verizon–all filled with piss and vinegar–and spoke to a representative who was I am pretty certain was not even on this continent.

As an aside, that bothers me because there are lots of Americans who could do the job just as well, though for some reason it’s okay for a company to lay off thousands of people stateside, but hire internationally and/or raise executive salaries.

But I digress.  After ranting for awhile about how frustrating this was becoming (the same thing happened last week) we began to (I assume, which I’ll explain momentarily) troubleshoot.  It involved cycling my computer and modem, as well as emptying the browser cache on Safari and Firefox.

The thing of it is, other than the browser cache, I had did the other things prior, to little or no effect.  Since (as far as I was aware) nothing I was doing was causing the problem, I assumed that it was happening on Verizon’s end.

And suddenly things began to work, which bothers me because, as I said, I didn’t do anything that should have made that happen (and the representatives said that, from his end, my connection was remarkably fast), so if it happens again, I have no idea of what’s causing it.

Though to be sure, if it continues, I am calling them back. 

And during my rant, I mentioned that I wanted Verizon to pro-rate their service, because I did not want to pay for access I wasn’t getting, though honestly I cared more about getting things humming along than some sort of retribution.

Then again, I am a Scorpio, and we can be remarkably vengeful if we feel the need.

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